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The Tech Lounge Retires Lo-Call Number to Cut Caller’s Costs

October 24, 2013

The Tech Lounge Retires Lo-Call Number to Cut Caller’s Costs


Confusion over tariff charges and growing mobile phone usage results in a return to original number

Basingstoke, UK, October 2013 – Professional IT support and strategy experts, The Tech Lounge Limited are pleased to announce the withdrawal of their  0845 689 0456 number, reverting to the standard geographic number 01256 636214. The decision was taken in order to provide much more transparent pricing and save clients from high mobile phone charges.

Chaotic and inconsistent pricing of numbers makes it difficult for consumers to manage call costs. Until tariffs are simplified and fully integrate inclusive minutes through mobile providers, many companies are reviewing and changing their contact numbers.

Mark Dalton, Managing Director states “When I founded The Tech Lounge I wanted to ensure that clients and prospects could contact us in as many ways as possible and with minimal cost.  At that time it was standard practice to use Lo-Call 0845 numbers to facilitate this aim as they offered local call rates from landlines no matter where in the country you were calling from. However, times change and more and more customers now call us from their mobile phones, which unfortunately do not benefit from the same local call rates.”

“Considering that very few enquiries were coming from landline numbers, along with the fact that 0845 numbers are still chargeable, albeit at a local rate, it made perfect sense to revert back. Our priority is to offer clear and honest pricing for solid and reliable IT support, strategy, maintenance and advice. We’re also accountable for continually reviewing and eliminating unnecessary costs.”

In January 2014 The Tech Lounge will be celebrating 2 years of supporting and maintaining the IT needs of businesses in and around Hampshire. Reviewing of pricing and related costs for clients will remain an absolute priority.


Note to editors

The Tech Lounge is a Basingstoke based IT products and services company, launched in January 2012, specialising in bespoke strategy, support and maintenance solutions for small and medium sized businesses without a dedicated in-house IT function. With the philosophy that one size does not fit all, tailored solutions are designed around customers and their business requirements.

For further information please contact Mark Dalton, Managing Director on 01256 636214 or email [email protected]

For press information, please contact:

Caroline Roodhouse, The Word Bird  

07810 173473 (office) - Mon to Fri, 9am to 5pm) or [email protected]

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